Legal notice

Legal Notice

Last Updated: 6 July 2026

Website Owner

This website (hikmicro.co.uk) is owned and operated by:

Elite Optical Distribution Limited
Trading as HIKMICRO UK

Registered Office:

Unit 5–7 The Alpha Centre
Osprey Road
Exeter
Devon
EX2 7JG
United Kingdom

Company Registration Number: 11178856 (Registered in England and Wales)

VAT Registration Number: GB287818054

Email: support@hikmicro.co.uk

Telephone: +44 (0)1803 658 369

1. Purpose of this Website

The purpose of this website is to provide information about HIKMICRO products and accessories, together with the ability to purchase selected products directly through our online store.

Information published on this website is intended for customers within the United Kingdom unless otherwise stated.

2. Website Content

We make every reasonable effort to ensure that all information published on this website is accurate at the time of publication.

However, product specifications, pricing, availability, compatibility and other information may change without notice.

While we endeavour to keep all information current, we do not guarantee that all content will always be complete, accurate or free from errors.

We reserve the right to correct inaccuracies and update website content at any time.

3. Product Images

Product photographs are provided for illustration purposes only.

Although we aim to accurately represent our products:

• colours may vary depending on your display
• packaging may differ from images shown
• accessories shown may not always be included
• manufacturers may make design changes during production.

Please refer to the published product specification before making a purchase.

4. Intellectual Property

Unless otherwise stated, all content published on this website is protected by copyright and other intellectual property rights.

This includes, but is not limited to:

• website design
• text
• product descriptions
• graphics
• photographs
• icons
• logos
• videos
• downloadable documents
• software
• branding
• page layouts

No material may be copied, reproduced, distributed, published, modified or reused without prior written permission.

5. Trade Marks

"HIKMICRO", associated logos, product names and other registered or unregistered trade marks displayed on this website remain the property of their respective owners.

Nothing contained within this website grants any licence or right to use any trade mark without the prior written consent of the relevant rights holder.

6. Acceptable Website Use

You agree not to:

• interfere with the operation or security of this website
• attempt unauthorised access to any systems
• introduce malicious software or code
• scrape or harvest website data without permission
• reproduce substantial portions of website content
• use the website for unlawful purposes
• misrepresent your identity or affiliation.

We reserve the right to restrict access where misuse is identified.

7. External Links

This website may contain links to third-party websites for your convenience.

These websites operate independently of HIKMICRO UK.

We do not control and are not responsible for:

• website content
• availability
• security
• privacy practices
• accuracy of information

contained on third-party websites.

The inclusion of a link does not imply endorsement.

8. Downloads

Any software, firmware, manuals or documentation made available through this website is provided in good faith.

Customers are responsible for ensuring downloads are appropriate for their product before installation.

Where firmware updates are available, users should carefully follow the supplied instructions.

HIKMICRO UK accepts no responsibility for damage resulting from incorrect installation or unauthorised software modifications.

9. Product Information Disclaimer

Thermal imaging and digital optics products should always be used:

• responsibly
• safely
• in accordance with the manufacturer's instructions
• in compliance with applicable laws and regulations.

Customers remain responsible for ensuring products are suitable for their intended application.

Nothing published on this website constitutes professional, technical or legal advice.

10. Limitation of Liability

Nothing within this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence
• fraud
• fraudulent misrepresentation
• any liability that cannot legally be excluded.

Subject to applicable law, Elite Optical Distribution Limited shall not be liable for indirect or consequential losses arising from:

• use of this website
• temporary website unavailability
• reliance on website content
• technical interruptions
• third-party websites
• software downloads.

11. Website Availability

Although we endeavour to keep this website available at all times, uninterrupted access cannot be guaranteed.

Maintenance, software updates, technical issues or circumstances beyond our control may occasionally affect website availability.

We reserve the right to suspend, modify or withdraw website functionality without prior notice.

12. Security

We take reasonable technical and organisational measures to protect our website and customer information.

However, no website or internet transmission can be guaranteed to be completely secure.

Users are responsible for ensuring their own devices are adequately protected against malware, viruses and other security risks.

13. Privacy

Your use of this website is also governed by our:

• Privacy Policy
• Cookie Policy
• Terms of Service

These documents explain how we collect, use and protect your personal information.

14. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes relating to this website shall be subject to the jurisdiction of the courts of England and Wales, unless consumer legislation provides otherwise.

15. Contact Information

If you have any questions regarding this Legal Notice, please contact:

HIKMICRO UK

Elite Optical Distribution Limited

Unit 5–7 The Alpha Centre

Osprey Road

Exeter

Devon

EX2 7JG

United Kingdom

Email: support@hikmicro.co.uk

Telephone: +44 (0)1803 658 369

Customer Support Hours:

Monday to Friday

9:00am – 5:00pm (GMT)

Excluding public holidays